​Work: The VA agrees to produce the Work at the request of the Client for fees stipulated in the current Price List and delivery of the Work by an agreed-upon deadline. Any Work created at the request of the Client is owned by the VA until full payment of services has been made.

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Compensation: The Client agrees to pay the VA the amount as stipulated in the current Price List. Invoices will be sent at the completion of the project. An itemised invoice will be sent to the Client along with payment instructions. The VA accepts payment via bank transfer only. Invoice payments are due 7 days from sent date. All Work will cease if payment is not made by the due date. All Work remains the property of the VA until invoices are finalised. If payment hasn't been made 14 days after the due date, a 10% late fee will be added to the original amount and must be paid immediately. The VA can delete, reverse, remove and request the return of all Work if payment is not made 30 days after the due date. The VA is responsible for the payment of all federal, state, and/or local taxes with respect to the services they perform for the Client as an independent contractor. The VA will not be treated as an employee for any purpose.

Confidentiality: The VA acknowledges that they may receive or have access to information which relates to the Client’s past, present, or future novels, creative works, pending projects/proposals, usernames/passwords/login details, and other proprietary and/or personal information required to carry out agreed upon work. The VA agrees to protect the confidentiality of the Client’s proprietary and/or personal information and all physical forms thereof, whether disclosed to the VA before this Agreement is signed or afterward.

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Intellectual Property: The Client is not permitted to share any materials created by the VA to a third-person or publicly without written permission or until ownership is transferred from the VA to the Client. The Client is not permitted to forward or publicly share any form of communication between the VA and the Client. The VA retains ownership of all Work completed until full payment is made.

Security: The VA will notify the Client if they become aware of any data/secruity breaches to devices, systems or programs used to carry out the Work. The VA is not responsible for data/security breaches that occur when carrying out the Client's Work or any consequences as a result. They are also not responsible for rectifying any problems that occur as a result of data/secruity breaches. 

Client Approval: The Client can request reasonable changes (two rounds of changes) to the Work before they approve it. Additional changes beyond the two rounds will be charged. The VA is not responsible for errors occurring in the work or projects related to this work after acceptance of the Work by the Client. Any additional changes required by the Client after the Work is approved, will be charged.

 
Cancellation: Both parties understand that the Client or the VA may terminate the service at any time if, for any reason, the relationship is deemed unsatisfactory by either party. Upon written cancellation, the Client is responsible for payment for all expenses incurred and any work done towards the completion of the project based on the percentage of the project completed that is determined by the VA. Should the Client cancel the project following its completion, the Client is responsible for full payment as per the agreed upon amount plus all expenses incurred. In the event of cancellation, the VA retains ownership of all copyrights and original work created.

Business Hours: Monday – Friday, 9am – 3pm, Eastern Standard Time. All correspondence received outside business hours will be answered the next business day. Night and weekend business hours will be reserved for urgent situations and can be accepted or rejected at the VA's discretion.

Acceptance of Terms: The Client promises to pay for the services rendered by the VA for the Work as agreed upon. By initialling below, the Client agrees they have read, understood, and are considered legally bonded to these terms and conditions.​​​